Shipping Policy
Shipping & Delivery Policy
Order Handling
From the moment you place your order to the time it’s ready for shipment, our team works through a series of essential steps to ensure your items meet our strict standards. This includes thorough quality assessments, checking everything from material durability to stitching precision to functional components like fasteners and finishes, as well as careful packaging to protect your purchase during transit.
The length of this handling period varies based on several factors. For most orders, we aim to complete processing within 24 business hours. However, larger orders, items with intricate designs, or products in high demand (which may require restocking) could take longer. Additionally, peak seasons, public holidays, or unexpected stock adjustments might extend this timeline. We always strive to keep delays to a minimum and appreciate your understanding when unforeseen circumstances arise.
Shipping Timelines
Estimated Arrival: 7–20 days.
The shipping duration is calculated from the day your order leaves our warehouse, not the day you placed the order. While we provide estimated delivery windows, these can be affected by issues like incorrect delivery addresses, customs processing in your country, or weather-related disruptions.
Please note that any additional fees such as import tariffs or local handling charges are the responsibility of the recipient.
Taxes and Duties
When your package arrives in your country, you may be required to pay customs duties, import taxes, or other local charges. These fees are determined by your country’s regulations and must be settled by you upon delivery.
If you choose to refuse a package due to these charges, you will be responsible for all return shipping costs, customs fees, and administrative expenses incurred. It’s important to note that we are legally required to declare the accurate value of your order on customs forms; we cannot mark items as gifts or understate their worth, as this violates international shipping regulations.
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